Contact Us

Monthly Website Support

Wordpress Experts
Woocommerce Specialists
Google SEO Specialists
eBay Experts
Amazon Seller Experts

Here at Two Plus Two, we like to keep prices for website support as simple as possible.

Choose from one of our monthly support packages below to ensure you get the very best out of your new website. Loss of data or website downtime is extremely damaging to any business, one of our monthly support packages will protect your most valuable business asset.

Upgrading your support package offers the following benefits:

  • Better security.
  • More file space.
  • Increased features.
  • More frequent backups.
  • Faster download time.
  • Faster support response time.

You can also upgrade your support package at anytime in the future.

Simple Pricing

Start-up Support Package

Our base support package includes all of the essentials to keep your website running smoothly. Your site is hosted, backed up and updated each month, with our support team on hand if you need any assistance.

£25 - £45/month

Secure UK based website hosting.
Monthly software updates.
Monthly backup of site files and data.
Email support using our ticketing system. (72 hour response)
Telephone Support (charged at £30 per 30 mins or part thereof)
Get In Touch

Business Support Package

Building on our Start-up Support Package, the Business Support Package offers more frequent backups, enhanced hosting and security plus faster response from our support team. This package also includes essential business features such as SEO measurement tools, Google Analytics and telephone support.

£75/month

Secure UK based website hosting on a Shared Virtual Private Server.
Enhanced security firewall and Bruteforce Attack Protection.
Search Engine Optimisation Measuring Tool  to measure the effectiveness of your website pages.
Weekly backup of site files and data.
Google Analytics Integration.
Email support using our ticketing system. (48 hour response)
15 minutes of telephone support per month (additional time charged at £30 per 30 mins or part thereof)
Get in touch

Retail Support Package

Building on our Business Support Package, the Retail Support Package includes all of the essentials to start selling your products and services online. This package includes support for the Woocommerce Platform, enhanced security and hosting, plus faster access to our support team if you have any issues.

£135/month

Support for WooCommerce Platform.
Connection to PayPal or Stripe payment gateway.
Secure UK based website hosting on a Shared Virtual Private Server.
Enhanced security firewall and Bruteforce Attack Protection.
Search Engine Optimisation Measuring Tool to measure the effectiveness of your product pages.
Google Analytics Integration.
Monthly software updates.
Daily backup of site files and data.
Email support using our ticketing system. (24 hour response)
30 minutes of telephone support per month (additional time charged at £30 per 30 mins or part thereof)
Get In Touch

Performance Support Package

Our Performance Support Package is designed for SME and serious online retailers looking for the ultimate speed and support for their online business. With dedicated hosting and speed optimisations this package turns your website into a performance powerhouse which your customers and search engines will love. This will not only be reflected in your SEO rankings but in conversions and sales through your website.

£199/month

Plus a £499 setup fee.
Secure UK based website hosting on a Dedicated Virtual Private Server. (massive performance benefit)
CDN Service loading site files from multiple locations worldwide. (massive performance benefit)
Site Cache System, creating optimised versions of all site pages. (massive performance benefit)
Automatic image optimisation. (massive performance benefit)
Search Engine Optimisation Measuring Tool to measure the effectiveness of your website pages.
Real-time security firewall and Bruteforce Attack Protection.
Automatic daily software updates.
Daily backup of site files and data to a remote storage server.
1 hour of website updates per month (worth £60)
Email support using our ticketing system. (24 hour response)
30 minutes of telephone support per month (additional time charged at £30 per 30 mins or part thereof)
Get in touch

Business Email Accounts (Optional)

We use industry standard email services such as Office 365 or Google Suite to provide dedicated email accounts and personal support. Each account includes storage space and a full suite of online office applications. Our team can assist in setting up each account and provide support via our support portal.

From £10 per month / per user

Email accounts are billed annually with a 12 month minimum contract.
Assistance setting up 1 user device.
25GB of online email storage.
Online email management software.
Suite of online office applications.
Email account support using our ticketing system. (72 hour response)
Get In Touch

Important Notes:

  1. We can only provide a response service to technical faults during office hours and not weekends or public holidays.
  2. Although we can help with most matters IT, these support contracts are strictly for the support of the website to ensure it is functioning at its very best. We use a "ticketing system" to ensure we have a paper trail of any faults on the site and the resultant fix. That paper trail must be in one location so that we can both access it. Please do not raise technical problems using text, WhatsApp or phone.
  3. Our support packages do not cover training or help with other IT issues that you may have.
  4. Due to the high number of customers on our books we cannot possibly offer telephone support unless you have a support contract in place that offers this feature.
  5. Also, we do not include updates or amendments to the website in our fee as it is impossible to predict the amount of work required by individual clients in advance. All updates and amendments will be quoted for based on the time we expect them to take which is a much fairer system. Our performance support package includes one hour of site updates each month which can be booked upon request. (Unused update time does not rollover to the next calendar month)
  6. All support packages must be paid by standing order either quarterly or annually in advance.

Customer Testimonials

Don't take our word for it. See what our customers are saying about our marketing and website design services:
"Two Plus Two took me to page one of Google. But it didn't stop there. They got me to positions 1,2 and 3 on page one. Just Unbelievable! They have totally transformed by business and orders are absolutely pouring in. If you need top SEO results, you need Barry and his team at Two Plus Two Marketing. Thanks guys."
S. Smith
"For years I was using so-called SEO companies that took hundreds of pounds a month with no results to show for it. Then I moved to Two Plus Two Marketing. They rebuilt my website and their SEO service has got me to number one. More importantly the phones are ringing. Great job guys - highly recommended."
D. Smart
"Two Plus Two Marketing have produced four first class websites for clients of mine. As a Freelance Marketing Manager, my reputation is imperative, and by working with Two Plus Two I know that this customer focused duo will always deliver my clients website, SEO and content needs to an exemplary standard. A delight to work with and completely flexible - couldn't recommend them highly enough."
H. Dullaghan
"Barry and Ken worked hard to develop a fantastic website, ensuring it was a fun and easy process. They offer a personalized service ensuring that you achieve what you set out to do. I would happily recommend Two Plus Two Marketing for any future projects."
A. Hall
"Knowledgable and approachable with a fantastic knack of explaining difficult concepts. They have challenged my ways of thinking and I'll definitely be implementing their ideas. I would highly recommend Two Plus Two Marketing. Thank you!"
L. Hickman
"I have been using the services of Two Plus Two Marketing since 2009. Barry and Ken have been professional, excellent and efficient in their work and support. I am very happy with their help and highly recommend to all."
N. Nad
Are you ready to take your business to the next level online?
Our experienced team would love to hear about your next project, simply call or email us to discuss what you are looking to achieve with your business online.
crossmenu

By visiting our site, you agree to our privacy policy regarding cookies, tracking statistics, etc. Read more